Privacy Policy
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information You Voluntarily Provide
When you schedule consultations, fill out intake forms, register for promotions, subscribe to our newsletter, or contact us, we may collect information such as your:
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Name, email address, phone number, and mailing address.
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Health-related information (e.g., medical history, allergies, treatment preferences, medications, or photographs) that you choose to submit.
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Payment information (e.g., credit card details), which is processed by third‑party PCI‑compliant payment processors—we do not store full credit card numbers on our internal systems.
Automatically Collected Information
When you visit our Site, we may automatically collect certain technical data, including:
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IP address, browser type and version, device identifiers, and operating system.
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Pages visited, time and date of visit, referring website, and clickstream data.
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Cookies and similar tracking technologies (see Section 6 for more details).
2. How We Use Your Information
We use the information we collect for the following business purposes:
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To provide, operate, and improve our medical aesthetic services, including scheduling and managing appointments.
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To respond to your inquiries, process payments, and send appointment confirmations, reminders, and follow‑up care information.
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To communicate with you about promotions, events, or other news (only where you have provided your consent).
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To personalize your website experience and analyze site performance.
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To comply with legal and regulatory obligations (e.g., health record retention, mandatory disclosures).
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To protect the security and integrity of our Site, clinic, and patient data.
3. Sharing Your Information
We do not sell, rent, or trade your personal information, including your phone number, to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
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With trusted service providers who assist us in operating our website, scheduling system, payment processing, or communication platforms. All such providers are contractually required to maintain the confidentiality and security of your data.
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As necessary for treatment, payment, and healthcare operations, in compliance with HIPAA (if you are located in the U.S.).
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When required by law, regulation, legal process, or governmental request.
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To protect our legal rights or the safety of Elite Anti‑Aging, our patients, or the public.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings; however, doing so may affect certain Site functionalities. For more detailed information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal and health information. These include secure electronic record systems, access controls, encryption where appropriate, and ongoing staff training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Right to Access: Request a copy of the personal information we hold about you.
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Right to Rectification: Request correction of inaccurate or incomplete information.
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Right to Erasure: Request deletion of your personal information, subject to legal retention requirements.
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Right to Restrict Processing: Request limitation on how we use your information.
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Right to Data Portability: Receive your data in a structured, commonly used format.
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Right to Opt‑Out of Marketing: Withdraw consent for marketing communications at any time (e.g., by clicking the “unsubscribe” link in our emails).
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Right to Non‑Discrimination: We will not discriminate against you for exercising any of these rights.
If you are a California resident, you also have the right to request information about the categories of personal information we have collected and disclosed for a business purpose, and to opt out of the “sale” or “sharing” of your personal information (although we do not sell your data). For more information, please see our CCPA Notice.
7. Third‑Party Links
Our Site may contain links to third‑party websites, plug‑ins, or applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third‑party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Effective Date” at the top of this policy and post the updated version on this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.